CURRENT TURNAROUND TIMES

Squarespace: Link Existing Squarespace Products

This step-by-step guide explains how to link your existing Squarespace product listings to the Live Ink fulfillment service. This ensures that when a customer buys a product already on your site, Live Ink knows exactly which garment and design to use.

Pre-Setup Tip

If you want to use custom inside neck labels, make sure you have set these up in your Brand Profile first. This allows you to select them from a dropdown menu during the linking process.

Step 1: Access the Live Ink App

  1. Log in to your Squarespace Admin.

  2. Scroll down the left-hand menu and click on the Apps button (jigsaw piece icon).

  3. Select Live Ink from your list of installed apps.

  4. Sign in to your Live Ink account when prompted.

    • Note: Your Squarespace and Live Ink login details are separate for security.

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Step 2: Enter the Linking Interface

  1. On the Live Ink welcome dashboard, click the "Link Products" button.

  2. You will see a list of all products currently live on your Squarespace site.

  3. Find the product you wish to fulfill through Live Ink and click the "Edit" button next to it.

Step 3: Assign the Base Live Ink Product

  1. On the product page, click the "Link" button at the top.

  2. Select the corresponding garment from the Live Ink product dropdown menu (e.g., "Stanley Stella Creator T-Shirt").

  3. This step tells Live Ink which "blank" item to use for this specific Squarespace listing.

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Step 4: Map Your Variants (Size & Color)

Each variation on Squarespace must be manually matched to a Live Ink variation.

  1. Scroll down to the Variants section.

  2. Check the box next to a variant (e.g., "Small / Black").

  3. Correct the Auto-Populated Data: The app may try to guess the size and color, but these are often incorrect. Use the dropdown menus in the "Live Ink Product" column to select the exact match.

    • Example: If your Squarespace variant is "Large / Navy," ensure the Live Ink dropdowns are set to "Large" and "French Navy."

  4. Repeat this for every variant you want Live Ink to fulfill.

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Step 5: Add Labels and Artwork (Optional per Variant)

Inside the variant row, you have additional custom options:

  • Brand/Label: If you have a brand profile, select your brand and the specific neck label you want printed for that garment.

  • Individual Print Files: If certain variants (like a white shirt vs. a black shirt) require different colored artwork, you can upload specific files here.

Step 6: Upload Final Assets for Quality Control

  • Scroll to the bottom of the page to provide the global assets for this product:
  • Product Mock: Upload a mockup image of the finished product. This is used by the Live Ink team for quality control to ensure the print placement matches your vision.
  • Print File: Upload your high-resolution artwork (300dpi, ideally using the Live Ink template).
  • Note: If you already assigned individual print files to every variant in Step 5, you do not need to upload a global one here.

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Step 7: Save and Verify

  1. Click "Save" at the bottom of the page.

  2. You will be redirected to your list of linked products.

  3. Check the Progress Bar: Look for the green bar next to the product. If it is not at 100%, click "Edit" again to see which variants were missed.

Important Reminders

  • Accuracy: Be extremely careful when mapping variants. If you map a "Small" Squarespace variant to a "Large" Live Ink product, the customer will receive the wrong size.

  • Stock Levels: For print-on-demand items, it is recommended to set your Squarespace stock levels to "Unlimited" so you never miss a sale.

  • Artwork Quality: Ensure all uploaded artwork is 300dpi at the actual print size you want on the garment.