CURRENT TURNAROUND TIMES

Shopify: Make Changes and Checking Linked Items

Making Changed to Products Already Linked to Live Ink

This step-by-step guide explains how to make changes to your existing Shopify products on your Live Ink account.

Step 1: Access the Live Ink App

  1. Log in to your Shopify Admin.

  2. Go to Apps in the left-hand menu.

  3. Select the Live Ink app from your list.

  4. Sign in to your Live Ink account when prompted.

    • Note: Your Shopify and Live Ink login details are separate for security.

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Step 2: Enter the Linking Interface

  1. On the Live Ink dashboard, click the "Link Products" button.

  2. You will see a list of all products currently listed on your Shopify store.

  3. Find the product you want to link and click the "Edit" button next to it.

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Step 3: Map Your Variants (Size & Color)

Each Shopify variation must be manually "mapped" to a Live Ink variation.

  1. Scroll down to the list of Variants.

  2. Check the box next to the variant you want to link.

  3. Correct the Auto-Populated Data: The app may try to guess the size/color, but you must use the dropdown menus in the "Live Ink Product" column to select the exact match.

    • Example: If your Shopify variant is "Large / Black," ensure the Live Ink dropdowns are set to "Large" and "Black."

  4. Repeat this for every variant you want Live Ink to fulfill.

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Step 4: Add Labels and Artwork (Optional per Variant)

Inside the variant row, you have additional options:

  • Brand/Label: If you have set up a brand profile, select your brand and the specific neck label you want printed.

  • Individual Print Files: If certain variants (like a white shirt vs. a black shirt) require different colored artwork, you can upload specific files here.

Step 5: Upload Final Assets for Quality Control

Scroll to the bottom of the page to provide the global assets for this product:

  1. Product Mock: Upload a mockup image of the finished product. Live Ink uses this for quality control to ensure the print placement matches your vision.

  2. Print File: Upload your high-resolution artwork (300dpi at correct print size).

    • Note: If you already assigned individual print files to every variant in Step 4, you do not need to upload a global one here.

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Step 7: Save and Verify

  1. Click "Save" at the bottom of the page.

  2. You will be redirected to your list of linked products.

  3. Check the Progress Bar: A green bar shows the percentage of variants linked. If it is not at 100%, click "Edit" again to link any remaining sizes or colors.

Important Reminders

  • Accuracy is Key: Errors in variant mapping (e.g., mapping a Small to a Large) will result in the wrong item being shipped to your customer.

  • Artwork Specs: All files should be 300dpi at the actual size you want them printed. Use the Live Ink designer tool beforehand if you are unsure about placement.